That's one reason we've seen such a surge in push notifications and automation to put information right in front of us and that information can then remind us of what we had hoped to find or something that we need to do. The same can be said for your business. Having the right info and the right data instantly sent to you and delivered in real-time can make the difference between a sale or no sale.
- WEBHOOKS: Are your providers scalable to handle the added volume that comes with the unplanned surge of users? Is your support staff ready to answer phones and address emails and offer live chat responses on weekends, holidays and off-hours? If not, the failure to handle additional volume could result in lost sales or chargebacks. CCBill fully staffs consumer and merchant support 24/7 including all holidays to ensure that your buyers are taken care of – even while you are out counting down to the New Year or catching up on your sleep.
- AUTOMATED E-MAIL NOTIFICATIONS: Give the gift of special promotions and special pricing discounts to your existing member subscriptions with our . Include a special offer in an email and give them a discount for referring customers.
- POST BACKS: Offer visual promos instantly at specific times with FlexForms’ instant promo function.
- CUSTOM E-MAIL NOTIFICATIONS FOR ALMOST ANYTHING: Instantly customize your payment forms for a smooth branded experience or for special promotion images on-the-fly and instantly publish them before your buyers lose interest and go elsewhere. Are you ready for the surge in support needs, customer service, or access help?
About the Author
Gary brings nearly two decades of experience in the online media and commerce markets to the industry, having built from scratch four successful sales organizations for several software and ISP start-ups. Since joining CCBill in 2006, he has been a champion for CCBill’s business expansion for merchants and partners of CCBill, as indicated by the launch of a number of pioneering software innovations and traffic tools, including FlexForms, Merchant Connect, Integration Partners and the industry’s first stored payment service, CCBill Pay. Additionally, he led CCBill’s diversification into mainstream, dating and tangible markets, for which CCBill has been recognized with the iDate Award for Best Payment System for three years running. Currently leading the CCBill team as Vice President of Sales and Marketing, Gary has been honored in the online adult industry with the 2012 XBIZ Award for Executive Leadership, the Cybersocket Business Person of the Year in 2011 and 2018, the Cybersocket Wall of Fame Award of Excellence in 2017, and this past year, was honored with the 2018 XBIZ Executive Award for Senior Leadership. Since 2014, he has been involved with ASACP as an Advisory Council member and most recently on the Executive Committee. In his personal time, Gary can be found spending his time working with several non-profit organizations in the Phoenix area.